First Class Customer

A crowded American Airlines flight was canceled. A single agent was re-booking a long line of

inconvenienced travelers. Suddenly, an angry passenger pushed his way to the desk. He slapped his

ticket on the counter and said, “I have to be on this flight and it has to be first class.” The

agent replied, “I’m sorry, sir. I’ll be happy to try to help you, but I’ve got to help these

folks first; and then I’m sure we’ll be able to work something out.” The passenger was

unimpressed. He asked loudly, so that the passengers behind him could hear, “Do you have any idea

who I am?” Without hesitating, the agent smiled and grabbed her public address microphone. “May

I have your attention, please?”, she began, her voice heard clearly throughout the terminal. “We

have a passenger here at Gate 14 who doesn’t know who he is. If anyone can help him with his

identity, please come to Gate 14”. With the folks behind him in line laughing hysterically, the

man glared at the American Airlines agent, gritted his teeth, and said, “F*** You!” Without

flinching, she smiled and said, “I’m sorry sir, you’ll have to get in line for that, too.”